Help centre
Frequently asked questions, appointment booking, direct support. If you cannot find your answer here, a person will reply to you.
The most useful answers, all in one place.
Financing a project
How can I obtain financing?
By submitting your project through the dedicated form: information about your company, a description of the project, the amount sought and the type of financing required. Our teams review every project file and get back to you. Submit a project →
What is the minimum amount you finance?
We do not apply a published minimum threshold: our mandates range from financing growth companies to large infrastructure transactions, depending on the sector and the type of financing. State your exact requirement in the submission form — it is the review of the project file, not an arbitrary threshold, that determines whether we can support you.
Which documents are required?
No document is strictly mandatory to submit a project file, but a business plan and financial statements significantly speed up the review. The form also accepts a financial model, your entity's legal documents and a project presentation — in PDF, Word, Excel or PowerPoint format.
How do I submit a project?
In four steps, taking about ten minutes: your details, the project details, the documents available, then confirmation. You receive a file number immediately (format AX-AAAA-NNNNNN), which you should keep for all correspondence with our teams. Get started →
Investing
How do I become an investor?
Browse the published investment opportunities, then request access to the investor file that interests you: your name, organisation and investor category are enough to get started. A member of our team will contact you — sensitive documents may only be shared once a non-disclosure agreement (NDA) has been signed. View opportunities →
KANU — the everyday super-app
How does KANU work?
At launch, KANU brings together two services: KANU Delivery, to send parcels and track your courier in real time, and KANU Food, to order from restaurants around you. Discover the features →
When will KANU be available?
The app will soon be available on the App Store and Google Play; the links will be published as soon as it is released. Download KANU →
What should I do if I lose my phone?
Contact KANU Support immediately on +224 613 333 280 to have access to your account suspended.
The Firm
Is AXIS FINANCE licensed?
AXIS FINANCE — SA is a public limited company (SA) governed by OHADA law, under the supervision of the Central Bank of the Republic of Guinea (BCRG) for the activities falling within its remit. Activities subject to licensing are carried out only once the required authorisations have actually been obtained, or through duly licensed partners — never in advance. Full corporate information →
Which countries do you cover?
Our head office and jurisdiction of incorporation are in the Republic of Guinea. Our advisory, structuring and research mandates extend across West Africa, and access to international markets is provided through correspondents and partners duly licensed in their own jurisdictions. See details →
How is my data protected?
Encrypted exchanges, strong authentication, an anti-money laundering framework aligned with FATF/GIABA standards, and a coordinated vulnerability disclosure programme that you can verify for yourself. Our security framework → · Privacy policy →
How can I verify the security of the website and data?
Encryption, security headers, coordinated vulnerability disclosure programme: everything is documented and can be verified by you on our dedicated page, not merely asserted.
Do you offer in-person meetings in Conakry?
Yes, our teams receive visitors by appointment. Use the appointment booking tool below or write to us directly.
Credit
How do I submit a credit application?
Through the contact form, with the reason “Credit application” preselected. A team will review your file and get back to you.
Not yet published — and that is a deliberate choice.
A rushed guide does more harm than no guide at all. This section will be built up from your actual questions, rather than written in advance without knowing what really matters to you.
Do you have a question that deserves a guide? Write to us. With your permission, the most frequent questions received through the contact form and WhatsApp support will become the first guides published here.
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