Write to us

A form to write to us, a time slot to speak directly to an adviser — both are on this page, with no need to wait for an email reply.

Form

Send a request

Six fields at most. A long form signals an organisation that screens people out; a financial firm welcomes them.

The form prepares the message in your email application. No data is stored on the website.

Contact details

Dedicated contacts

Another way to get help

You do not need to wait for an email reply.

Choose a time slot below, or browse the FAQ — without leaving this page.

Appointments

Speak directly to an adviser.

In person in Conakry or remotely. Choose a time slot below; confirmation is immediate.

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Already have an appointment?

Look it up using the code you received by email upon confirmation.

FAQ preview

When will KANU be available?

The app will soon be available on the App Store and Google Play. See the Download KANU page.

What should I do if I lose my phone (KANU)?

Contact KANU Support immediately to have access to your account suspended.

See all frequently asked questions →

Download KANU